FAQs
General Information
What is Get InVOLved Skills?
Get InVOLved Skills is a platform dedicated to providing training and development resources for volunteers and organisations. It offers various courses, e-learning modules, and resources to support the volunteering journey.
Who can benefit from this platform?
Both individual volunteers seeking to enhance their skills and organisations aiming to train their teams can benefit from the resources available on Get InVOLved Skills.
How will you keep my data safe?
Data is stored securely and access to it is strictly controlled. The design of the site is compliant with the General Data Protection Regulations. You can read our privacy statement here.
For Volunteers
How do I access training courses?
Navigate to the "Training for Volunteers" section on the homepage or in the navigation bad to explore available courses tailored for volunteers.
Are the training courses free?
Many courses are freely accessible, but some may have associated costs. Details are provided within each course description.
Can I track my learning progress?
Yes, by creating an account and logging in, you can monitor your course completions and progress. This will then link to your Get InVOLved Norfolk account where you can search and apply for volunteering opportunities.
For Organisations
How do I access training courses?
Navigate to the "Training for organisations" section on the homepage or in the navigation bar to explore available courses. Some courses made require you to contact the organiser to arrange and time and date suitable for your organisation.
How can my organisation add a training course?
Visit the "How to add a Training" section to submit your course details.
Account and Technical Support
How do I create an account?
Click on the "Create account" button on the homepage and follow the registration steps.
I forgot my password. How can I reset it?
Use the "Log in" option and select "Forgot password" to initiate the password reset process.
Who can I contact for support?
For assistance, email the support team at [email protected].